Last updated: July 1, 2026
Due to the nature of digital goods, all sales are generally final. Please read this policy carefully before purchasing.
We offer refunds or replacements in the following cases: (a) The item was not delivered within 30 minutes of confirmed payment, (b) The wrong item was delivered, (c) The delivery could not be completed due to an error on our side. We do not offer refunds if you changed your mind after purchasing, provided incorrect account credentials, or if your account was banned by the game after delivery.
To request a refund, contact us via WhatsApp at +923127124250 within 24 hours of your order. Please provide your order details, payment proof, and a description of the issue. We aim to resolve all disputes within 24 hours.
Approved refunds will be processed back to your original payment method within 1-3 business days. For Easypaisa/JazzCash payments, refunds are typically instant. For international transfers (Wise, Remitly, etc.), processing time may vary depending on the payment provider.
In cases where delivery failed due to our error, we will prioritize re-delivery over refund. If re-delivery is not possible, a full refund will be issued.
Filing a chargeback without contacting us first will result in your account being permanently banned from our services. We maintain full records of all transactions and deliveries.
For refund requests or disputes, reach us on WhatsApp at +923127124250. We are available 24/7.